The three levels of HR support explained
Every business is unique, and HR support should be just as flexible. Here’s a breakdown of how HR can support your business at different stages:
Level 1: Operational HR – Keeping your business safe and running
The essential foundation that prevents potential disasters.
This is where we ensure your business stays legally compliant and administratively sound:
- Legally robust contracts and handbooks
- Clear, protective HR policies
- Day-to-day issue management
- Secure and up-to-date employee records
- Employment law and payroll compliance
Level 2: Tactical HR – Improving performance and processes
Moving beyond reaction to proactive people management.
At this level, we focus on creating systems that help your team perform at their best:
- Strategic recruitment and onboarding
- Supporting line managers through challenges
- Implementing consistent performance reviews
- Enhancing team communication and dynamics
- Rolling out effective workplace policies
- Management coaching and development
Level 3: Strategic HR – Aligning people with business vision
Designing your team’s future and supporting long-term growth.
This is where HR becomes a powerful tool for business transformation:
- Comprehensive workforce planning
- Identifying and nurturing future leaders
- Maintaining strong company culture during scaling
- Using HR data to improve retention
- Supporting major business transitions
Which HR support level does your business need?
- Start at Level 1 if you’re struggling with admin or compliance concerns
- Move to Level 2 when you’re facing hiring challenges or team performance issues
- Invest in Level 3 if you’re planning significant growth or business transformation
The most effective HR support can flex across all these levels, providing exactly what your business needs at any given moment.
Ready to find your HR support sweet spot?
As an outsourced HR consultant in Waverley, I specialise in helping businesses like yours navigate these different levels of support. We’ll work together to identify the precise HR approach that will help your team and business excel.
Let’s have a confidential chat about your HR needs and how we can create a tailored support strategy.